Shipping policy

Overview

We aim to get your order to you as quickly and reliably as possible. Shipping methods and delivery times vary depending on your location.

Local Delivery inside San Francisco

We offer free local delivery within San Francisco city limits.

  • Orders within San Francisco are typically delivered by bicycle
  • We aim to deliver as soon as possible, typically within 1-3 business days, depending on order volume and timing
  • You will receive a notification once your order is out for delivery

Please ensure your delivery address is accurate and accessible. If we are unable to complete delivery, we will contact you to reschedule.

Shipping Outside San Francisco

Orders outside San Francisco will be shipped via standard mail carriers.

  • Shipping rates are calculated at checkout
  • Delivery times vary based on destination and carrier
  • Tracking information will be provided once your order has shipped

Processing Time

Orders are typically processed within 1–2 business days. During peak periods, processing times may be slightly longer.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 3 days of the expected delivery date so we can assist.

Contact

For shipping-related questions, please contact:
zaid@slowstreetcoffee