Privacy policy

1. Information We Collect

We collect personal information when you interact with us, including when you place orders, subscribe, or communicate with us.

Information You Provide

• Name
• Phone number
• Email address
• Delivery address
• Payment information (processed securely via third-party providers)
• Order details and preferences

Automatically Collected Information

• IP address
• Device and browser type
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver coffee products and subscriptions
• Communicate order confirmations and updates
• Send SMS or email communications related to your orders
• Provide customer support
• Improve our services and offerings
• Send marketing messages (only if you opt in)

3. SMS & Text Messaging

By providing your phone number and opting in, you consent to receive text messages from Slow Street Coffee, including:

• Order confirmations
• Delivery updates
• Subscription reminders
• Promotional offers (if opted in)

Message & data rates may apply.

You can opt out at any time by replying STOP.

For help, reply HELP or contact us at zaid@slowstreetcoffee.com.

We do not sell or share your phone number with third parties for their marketing purposes.

4. Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties only as necessary to operate our business:

• Payment processors (e.g., Stripe, Shopify Payments)
• Delivery/logistics services
• SMS providers (e.g., Twilio)
• Email/marketing platforms

These providers are required to safeguard your information.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage
• Enhance user experience

You can adjust cookie settings in your browser.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal obligations

7. Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• Right to know what personal data we collect
• Right to request deletion of your data
• Right to correct inaccurate information
• Right to opt out of sale of personal data (we do not sell data)

To exercise your rights, contact us at zaid@slowstreetcoffee.com.

8. Data Security

We take reasonable measures to protect your personal information, including:

• Secure payment processing
• Restricted access to sensitive data
• Use of reputable third-party providers

9. Third-Party Services

Our website and services may link to or rely on third-party platforms (e.g., Shopify, Twilio). These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

Slow Street Coffee
San Francisco, California
Email: zaid@slowstreetcoffee.com